Policies

Return/Refund Policy

Please choose carefully as we do not refund for change of mind. As most of our items are handmade, there may be slight difference in regards to print placement, wood gain etc. This is not a fault, this is just the individual nature of handmade.

If you do believe you have a fault, please contact us immediately at mysweetfox@outlook.com to discuss further. 

Postage

We use Australia Post for postage. Please refer to their estimated shipping times below: https://auspost.com.au/parcels-mail/standard-delivery-timetables

Please note, this does not factor in the time that it takes to create your pieces. These times are noted in the product descriptions.

Once an order is posted, you will receive notification of this along with a tracking number.